Refund Policy

Here at Six The Atelier we are a small business that takes pride in the products we produce.

On products that are made to order on request, refunds are not accepted.  For items purchased from our ready made collection, if you change your mind, we offer a 14 day refund policy.  The customer will be liable for return postage costs.

In the rare case of a quality issue; damaged goods can be sent back to us and we will replace at no cost to the customer.

On receipt of a faulty/damaged item, we ask that the customer sends us an e-mail with photographs immediately so we can resolve any issue in a timely manner.

We cannot accept returns/exchanges where the issue is due to colour of the product.  Colours can vary depending on screens so please make use of our sample service where needed to ensure you are satisfied before making a purchase.

Any queries regarding returns can be emailed to us at info@sixtheatelier.co.uk.